Digital Gift Cards
eCommerce Gift Cards page T&C https://www.toysrus.com.sg/gift-card-balance-checker.html Use of the Toys”R”Us Gift Card is subject to the following Terms & Conditions, by purchasing and using the Gift Card, you accept and acknowledge the Terms & Conditions.
1. Toys”R”Us Gift Card can be used at any Toys”R”Us store in Singapore or Brunei and at toysrus.com.sg, babiesrus.com.sg, toysrus.com.bn and babiesrus.com.bn.
2. Load or reload between SG$20 and SG$999 or BN$20 and BN$999 on Physical Gift Card at any Toys”R”Us store.
3. Digital Gift Cards cannot be topped up after initial purchase.
. Check your balance at any Toys”R”Us store or click here.
5. This card is valid starting from the day of purchase and it remains active for 12 months from the date of last top-up.
6. Toys”R”Us Gift Card cannot be used to exchange for cash. Any unused amount after expiry will not be refunded.
7. Gift Cards cannot be used to purchase other Gift Cards.
8. Promotional offers, discount code, coupons, Star Cash (SGD or BND), Birthday Voucher or 3rd party Rewards Vouchers cannot be used to purchase or top up a Gift Card.
9. Star Points will not be awarded for purchase or reload of Gift Card.
10. Toys”R”Us is not responsible for the lost, damage or unauthorized use of the Gift Card. Any lost cards will not be replaced or refunded.
11. A Gift Card remains the property of Toys”R”Us (Singapore) Pte Ltd.
12. Toys”R”Us (Singapore) Pte Ltd reserves the right to amend the Terms & Conditions without prior notice.
13. Enter the PIN number of the Gift Card on our website at the time of checkout.
14. The PIN is a 6-digit code found on the back of a Physical Gift Card behind the scratch panel or displayed on the email of a Digital Gift Card. Please keep the email safe.
15. Gift Card will be locked after 6 accumulative unsuccessful attempts of PIN number entering. To unlock the card, please contact us for support.
16. Up to 4 Gift Cards can be redeemed on one transaction.
17. If the value of the items purchased Online is less than the total value of the Gift Card, you can re-enter the same Gift Card details on another occasion to redeem the remaining balance on your Gift Card. 18. If the value of the items purchased online is more than the total value of the Gift Card, you will need to pay the balance using additional Gift Cards, or other payment methods provided. In-store
19. Present the Physical Gift Card or the email of Digital Gift Card with PIN number to the instore cashier at the time of checkout.
Shipping and Delivery
20. For orders containing only Digital Gift Card(s), standard delivery cost is FREE.
21. The Digital Gift Card will be delivered to the email you provided, please contact us if you cannot receive the Digital Gift Card.
22. A scheduled delivery date of Digital Gift Card up to a year from the date of purchase can be selected. The email which contains the Digital Gift Card details will be sent to the designated receiver only at the scheduled delivery date.
23. If the cart contains both Digital Gift Card(s) and other physical products, shipping costs will still be applied to physical products only
Refund and Return
24. Gift Cards are not refundable or exchangeable for cash or any kind of voucher.
25. Toys”R”Us will not be responsible for any stolen or lost Gift Card
26. Toys”R”Us Gift Cards cannot be resold, exchanged for cash or used to purchase other Gift Cards. Any unused amount will not be refunded after expiry.
27. If you have made an Online payment with a Gift Card in whole or part of the order, any item paid for using the Gift Card is accepted for return. The amount owing will be added to a new Digital Gift Card and email to the original Card receiver.